Client information
Service fulfillment
Scoping, milestones, delivery and acceptance for professional and digital work.
Before work starts
Agree the deliverables, assumptions, client inputs, responsible contacts, milestones, fees and acceptance criteria in writing. Required onboarding, approved access and any agreed initial payment may affect the start date.
Delivery channels and reviews
Research and procurement outputs may be shared as reports, matrices or briefings through an agreed channel. Digital work may pass through design, development, testing and handover. Confirm review dates, approvals and changes in writing.
Acceptance and handover
Use the agreed review window to report material differences against scope. The parties review corrections or other agreed remedies. Handover includes the documentation, files, access or licenses listed in the agreement. Ongoing support follows the agreed scope.
Service questions
Use the confirmed project contact or the corporate contact below. Include the project reference, milestone and issue. Commercial outcomes and third-party performance depend on the parties and conditions involved.